Dale and Collins

Frequently Asked Questions (FAQs)

Whether you're a first-time buyer, a seasoned investor, or just curious about the real estate market, we've compiled a list of commonly asked questions to assist you on your property journey. If you can't find the answer you're looking for, don't hesitate to get in touch with our team for personalised assistance.

1 How do I start the process of buying a property?

2 What is the role of an estate agent?

3 How do you determine the value of a property?

4 Do I need to use an estate agent to sell my property?

5 What are the costs associated with buying a property?

6 How long does it typically take to buy or sell a property?

7 What is conveyancing, and do I need a solicitor?

8 Can I view a property multiple times before making an offer?

9 What is a property survey, and is it necessary?

10 How can I stay updated on new properties coming onto the market?


Refundable Holding deposit - Capped at 1 weeks rent

Security Deposit - Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - Capped at £50 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent - Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs or give the tenant the option to purchase themselves

Utilities, council tax, communication services, TV Licence etc - Tenants own responsibility unless otherwise stated in contract

Client Money Protection Scheme Membership details - The law requires your membership details

Property Redress Scheme Membership details - The law requires your membership details